American Hartford Gold Review 2024 | Complaints, Fees & More

Setting aside money for retirement is crucial. Using gold IRAs can expand your tax-deferred retirement savings. This review examines the American Hartford Gold offerings and whether investing with them is a good decision for you.

What is American Hartford?

American Hartford Gold is a Los Angeles, California-based family-run business that helps people looking to invest in precious metals. CEO Sanford Mann has over 10 years of experience in the precious metals sector. Scott Gerlis, their president, has over 10 years of retail gold and silver experience. The company distributes items physically or places them in a retirement account like an IRA or 401k. 

Clients can expand their investment portfolio with the help of American Hartford Gold. You can receive premium gold and silver coins with a lifetime warranty at competitive rates. The prestigious Inc. 5000's 2021 List of America's Top fastest-growing private Companies ranked American Hartford Gold as the #1 Gold Company.

Before we continue...

We have worked very hard to review, research and reveal the most important pieces of information that investors need to know before investing their money. We have been able to narrow a list down to the top 5 gold IRA companies.

I recommend you check the list before proceeding with any IRA transfer.

Quick answer: Augusta Precious Metals is our #1 recommendation for multiple reasons, including their
A+ BBB rating, thousands of top rankings, and Money magazine’s selection of them as “Best Gold IRA Company.” PLUS, they will pay all custodial and storage fees for up to 10 years!

American Hartford Gold Ratings, Complaints, and Customer Reviews

  • The Business Consumer Alliance has given American Hartford Gold an “AA” rating with 4.9/5 stars, making it a reputable leader in the precious metals and Gold IRA industries.
  • American Hartford Gold has a 4.9/5 overall rating from customers on several review sites, including Trustpilot and Google, and an A+ rating from the Better Business Bureau.
  • It was also named the #1 gold company in the prestigious Inc. 5000's 2021 list of America's fastest-growing private companies.
  • American Hartford Gold is the only precious metals company recommended by Bill O'Reilly, Rick Harrison, and Lou Dobbs.
  • BCA Rating: AA ⭐⭐⭐⭐⭐ (4.9/5) 
  • BCA Complaints: 2 complaints closed in last 3 years 
  • BBB Rating: A+ (4.94/5) Based on 274 reviews
  • BBB Complaints: 22 complaints closed in last 3 years 
  • Trustpilot ⭐⭐⭐⭐⭐ (5.0/5) Based on 1,078 reviews
  • Consumer Affairs: ⭐⭐⭐⭐⭐ (4.95/5) Ratings - Based on 96 Reviews  
  • Google My Business: ⭐⭐⭐⭐⭐ (4.9/5) Ratings - Based on 411 reviews 

Many complaints against American Hartford Gold involved fluctuations in the price of precious metals rather than the business itself.

What services does American Hartford Gold offer its customers?

You can use a gold IRA from the American Hartford Gold Group to invest in gold and silver. Precious metals available are gold, silver, palladium, and platinum.

Easy opening of an account

You can open an account online in minutes or work with a representative to make the process even simpler.

Safe Depository

Your gold is kept safe by Delaware Depository or Brinks Global Services, both of which have depositories across the United States.

IRA rollovers

American Hartford Gold supports its clients' purchases and sales of precious metals like gold, silver, and platinum. In addition to helping with 401(k) and IRA rollovers, it can deliver metals directly to customers' homes.

IRA investments in precious metals

Setting aside money is essential for retirement. The best way to grow your savings over time is to invest your money, which is why so many people do it to prepare for their senior years.

Individual Retirement Accounts are special. In addition to receiving tax advantages, people can use IRAs to save for retirement.

American Hartford Gold will assist you in setting up a self-directed IRA and putting gold and silver in it.

Origins of silver and gold

American Hartford Gold can help if you want to invest in precious metals but don't want to open an IRA. Some of the company's specialty includes gold and silver from countries like the US, Australia, Austria, Canada, Switzerland, and South Africa.

Their lack of online pricing is a drawback, which is not unusual among online precious metal dealers. You must call and request information if you want to know the cost of a specific coin or metal bar.

What does American Hartford Gold offer that its competitors don't? 

Only American Hartford Gold offers a buyback plan; other Gold IRA providers do not. The BuyBack Commitment allows customers to liquidate their precious metals quickly in three steps without paying additional fees. After organizing the shipment of the gold or other precious metals, American Hartford Gold makes a payment.

American Hartford Gold strives to provide clients with transparency and fairness while educating them about precious metal investments. They aim for the best customer service based on trust and total satisfaction.

American Hartford Gold has demonstrated a commitment to communication, trust, and customer service. A company that is both knowledgeable and reliable can be trusted.

Fees of American Hartford Gold

Gold IRA creation or a retirement account conversion to a Gold or Precious Metals IRA is a free service provided by American Hartford Gold. Precious metal delivery to the depository is always free and includes tracking and insurance.

Depending on the size of the Gold IRA account and the precious metals stored, storage fees for Gold IRAs are frequently waived for up to three years or longer. American Hartford Gold does not set a minimum contribution amount for Gold IRAs.

The annual fee is $180 for maintenance cost and is not charged by American Hartford Gold but by the self-directed IRA institution. On the American Hartford Gold website, you might find special offers like $1,500 in free silver and up to three years with no account maintenance fees.

Can I trust American Hartford Gold?

They have more than $1 billion in delivered Gold and Silver and remain the market leader. Moreover, the prestigious Inc. 5000's 2021 list of America's fastest-growing private companies ranked American Hartford Gold as the #1 Gold Company.

The leadership is genuinely committed to offering high-caliber services at reasonable prices. They empower seasoned buyers and new investors by sharing the most recent market data with a historical perspective due to their expertise in the field.

American Hartford Gold has an A+ rating with the BBB and a comparable customer satisfaction rating across several review sites, including Trustpilot, the BBB, and Google. By adding assets to their portfolios, the firm assists clients in enhancing their future security.

PROs and CONs


  • They have excellent ratings from customers and a price-matching promise.
  • The American Hartford Gold website advertises special deals like $1,500 in free silver with no account maintenance fees for up to three years.
  • They have specialists in precious metals at your disposal and offer educational resources.
  • American Hartford Gold gives compliance and customer service top priority.
  • Complete cost disclosure before final sale, as well as a client-only buyback program.


  • The website doesn't provide a price list.
  • Shipment outside of the US is not available.


How can you transfer money into a Gold IRA with American Hartford Gold from another retirement account?

The 60-day rollover option and the trustee-to-trustee transfers are the two tax- and penalty-free methods for moving money between retirement accounts. If you choose the 60-day rollover option, your current IRA provider will send a check to your residence.

The check is then mailed to American Hartford Gold. If you send it to them and is deposited into your account within 60 days, there are no taxes or penalties. Your retirement funds are transferred straight to American Hartford Gold from your existing IRA provider through the trustee-to-trustee process, allowing them to deposit into your account as soon as possible. To complete the transfer, the American Hartford Gold Account Executives will team up with you to make the process stress-free.

How do you set up a Gold IRA with American Hartford?

An American Hartford Gold account executive will guide you through every step of your Gold IRA application. To hasten the tax-free rollover of all or a portion of your retirement assets into the rollover account, they will contact your existing IRA provider. Depending on your current IRA custodian, the asset transfer may take up to 5 business days. You can start taking advantage of the security of precious metals after the funds are deposited in your IRA account. 

The transaction is completed with a bank wire transfer. Your new account number and the opening of your gold IRA typically take one business day. Your current IRA custodian will determine how long it takes to transfer funds, but it typically takes one to five business days.

Can you receive your precious metals for my gold IRA in physical form?

You must store the gold and silver coins and bars in the safes of an authorized depository to maintain the account in good standing with the IRS. You can take physical possession of your metals whenever you wish and liquidate your Gold IRA account, but you should be aware of the tax repercussions. If you do this before you are 59.5 years old, it could seriously affect your retirement fund. Before making any decisions, you should speak with an experienced tax advisor because there might be tax repercussions and penalties.

How does American Hartford Gold store your precious metals?

One of the trickiest parts of buying precious metals is storing them.

In addition to Brink's Global Services in California and Utah and Delaware Depository Service in Delaware, American Hartford Gold can suggest several storage facilities. The business can assist in setting up transportation to these places and storage there. 

American Hartford Gold advises against long-term precious metal storage at home. The IRS regulations prohibit investors from keeping a precious metal IRA at home. You have two options: to withdraw cash from your account or have your metal delivered by American Hartford Gold.

About the author Greg Lorenzo

Greg is a financial expert who has been advising his audience on loans for over 10 years. He has a wealth of knowledge and experience in the area, and he is passionate about helping people get the best possible deal on their loans. Greg is an expert in negotiating loans, and he has a proven track record of getting his clients the best possible terms. He is also a strong advocate for financial literacy, and he regularly gives workshops and seminars on the topic.

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