Oxford Gold Group Review | Complaints, Fees & More

Oxford Gold Group is a leading source for precious metals in the country that allows IRA investments. This post lists the various services they offer, including fees and what customers think about the group.

Who is Oxford Gold Group?

Beverly Hills, California-based Oxford Gold Group is a precious metal investment firm that specializes in helping clients meet retirement goals through self-directed precious metal IRAs. They can help you tailor your investment strategies to acquire precious metals.

The company offers both precious metal IRAs and taxable accounts. It was founded on the belief that precious metals, such as Gold, Silver, Platinum, and Palladium should be affordable to everyone. The group specializes in converting eligible 401(k) and existing IRA into gold, silver, and other precious metals.

Before we continue...

We have worked very hard to review, research and reveal the most important pieces of information that investors need to know before investing their money. We have been able to narrow a list down to the top 5 gold IRA companies.

I recommend you check the list before proceeding with any IRA transfer.

Quick answer: Augusta Precious Metals is our #1 recommendation for multiple reasons, including their
A+ BBB rating, thousands of top rankings, and Money magazine’s selection of them as “Best Gold IRA Company.” PLUS, they will pay all custodial and storage fees for up to 10 years!

Oxford Gold Group Ratings, Complaints, and Customer Reviews

Oxford Gold Group is a leading precious metal company in the United States and claims to be a trusted source for precious metals. There are several online reviews even though the company is relatively new. An overwhelming number of reviews are positive. Most clients praised the company’s exemplary customer service, noting that the staff are polite, knowledgeable, and friendly.

  • BCA Rating: AA
  • BCA Complaints: 0
  • BBB Rating: A+
  • BBB Complaints: 7 complaints closed in last 3 years 
  • Trustpilot ⭐⭐⭐⭐⭐ (4.9/5) Based on 179 reviews
  • Consumer Affairs: ⭐⭐⭐⭐⭐ (4.8/5) Ratings - Based on 56 Reviews  
  • Google My Business: ⭐⭐⭐⭐⭐ (4.7/5) Ratings - Based on 146 reviews

Clients were not pressured into buying anything and were able to ask questions. Many said they will continue doing business with the group because of the good experience they had. The firm has an overall rating of 4.9 stars on Trustpilot and an A+ rating by Better Business Bureau.

What services does Oxford Gold Group offer customers?

Oxford Gold Group has a comprehensive Learning Center that provides clients (especially beginners) with the necessary resources to invest in precious metals. Besides the free educational and research resources, the company offers the following services:

Precious metals IRA

IRAs are designed for people who want to start saving for their retirement. These accounts offer tax advantages in exchange for placing restrictions on the withdrawal of money contributed by people. Oxford Gold Group manages precious metal IRAs for their clients using their tax-advantaged account.

You would be required to contribute money to your precious metal IRA and choose the metals you are interested to invest in. Oxford Gold Group will manage everything from the purchase to storage on your behalf. The company will ship the metal directly to you when it is time to withdraw from the account.

Silver, gold, platinum, and palladium products

Oxford Gold Group offers various precious metal products even if you are not opening a precious metal IRA. You can purchase products, such as palladium, gold, silver and platinum coins and bars from countries across the world including Canada, USA, Austria, United Kingdom, and Australia.

You would need to fill out an online interest form available at the Oxford Gold Group’s website if you are interested in these products. The company will get in touch with you directly to discuss various details and the transaction amount.

What does Oxford Gold Group offer that its competitors don't? 

There are many other precious metal investing firms, but what truly sets Oxford Gold Group apart is their high-quality customer service. The group partners make it easy to transact in precious metals, something that would otherwise be too complex and inaccessible for the average person.

They also help clients create investment strategies and plans based on an appropriate amount of risk. The partners that own the group left their previous precious metals firms to offer a higher level of business knowledge and customer service to customers at a lower fee. This has since been their unique selling proposition (USP).

What are the fees at Oxford Gold Group?

The only fee listed by the Oxford Gold Group is a $225 annual fee for accounts with more than $100,000 and $175 annual fee for accounts with investments less than $100,000. The company claims not to charge any other additional fees. You would need to pay the ongoing rate if you want to purchase any precious metal products.

There are rebates for reducing fees for owners of larger accounts. These rebates differ based on the size of the account. Larger accounts can use the offered rebate benefit for several years. As per the customer reviews, the average IRA client doesn’t pay any storage and maintenance fees on the account for the first 3 years under the rebate program.

Oxford Gold Group is able to offer their customers a flat fee structure because costs and services are standardized through their relationship with Equity Institutional and STRATA – two of the best IRA custodians.

Can you trust Oxford Gold Group?

We have rated Oxford Gold Group after reviewing the company based on several factors, such as Trustpilot rating, BBB rating, customer support, educational resources, and collection of precious metal products (coins and bars). We were unable to uncover anything significantly negative about the company.

The group delivers on their promises and refrains from over-promising unrealistic results as a bait-and-switch scam. They make it easy for the novice investor to start with precious metals at their own pace. All products are affordably priced without any minimum purchase requirements. The company works hard at earning the trust and confidence of their clients.

PROs and CONs of Oxford Gold Group


  • Dual options for investing funds
  • Transparent pricing
  • Several precious metals product options
  • Opportunity for owning tax-deferred investments in precious metals
  • Valuable resources and experienced staff


  • No online application
  • No online purchases
  • Gold doesn’t earn interest or dividends
  • Risky investment since prices can drop unexpectedly
  • May take long to recover from market decline


What types of retirement accounts can be rolled over into Self-Directed IRA by Oxford Gold Group?

These are the different types of retirement accounts that qualify for roll-over into precious metal IRAs:

  • Roth IRA
  • Traditional IRA
  • 401(k)
  • Thrift Savings Plan

Will Oxford Gold Group find a custodian for my IRA?

Oxford Gold Group has partnered with Equity Institutional and STRATA for their precious metals IRA custodian services. These two institutions are part of the approved IRA custodians. You can choose to work with other custodians that don’t have a current relationship with Oxford; however, doing so may complicate your purchases and place you outside the flat fee service.

Can I store my Oxford precious metals, such as gold at home?

You can store gold, silver, palladium, and platinum bars and coins in your home. However, keep in mind that it’s not prudent to keep precious metals at home for security reasons. If you do, you should have a dog/s, guns in the home, home security system, and a large safe, among others. Per IRS regulations, you cannot keep precious metals held inside an IRA at your home or in a personal safety security box.

Can I contribute to an existing precious metals IRA account?

You can keep contributing to your account once it starts running. The deposit can be arranged by an Oxford Gold Group partner or you can get it done on your own.

Is the rate of return on precious metals IRA guaranteed by the Oxford Gold Group?

Market forces affect every investment, including gold. With that said, gold is a more stable commodity than others. The Oxford Gold Group doesn’t guarantee the value of gold at a future date.

About the author Greg Lorenzo

Greg is a financial expert who has been advising his audience on loans for over 10 years. He has a wealth of knowledge and experience in the area, and he is passionate about helping people get the best possible deal on their loans. Greg is an expert in negotiating loans, and he has a proven track record of getting his clients the best possible terms. He is also a strong advocate for financial literacy, and he regularly gives workshops and seminars on the topic.

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